Returns Policy
Thank you for your purchase! We aim to ensure you are fully satisfied with your order. Below are the details of our return policy.
Return Period We offer a 14 day return policy. You have 14 days from the date of receiving your item to initiate a return.
Return Eligibility To qualify for a return, items must be in the original condition received, unworn or unused, with all tags intact, and in their original packaging. Additionally, a receipt or proof of purchase is required.
Initiating a Return To begin the return process, please contact us at Justmyway787@gmail.com. Returns should be sent to the following address:
250 W King St Apt 109
Lancaster, PA 17603-3776
United States
Once your return request is accepted, we will provide a return shipping label along with detailed instructions for sending your package. Please note that items returned without prior authorization will not be accepted.
For any questions regarding returns, feel free to reach out at Justmyway787@gmail.com.
Damages and Issues Please inspect your order upon receipt. Should you find any defects, damage, or if you receive the incorrect item, contact us immediately so we can assess the situation and resolve the matter promptly.
Non-Returnable Items Certain items are non-returnable, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care items (such as beauty products). We also do not accept returns for hazardous materials or flammable liquids and gases. If you have any questions regarding your specific item, please don't hesitate to reach out.
Returns on sale items or gift cards are not permitted.
Exchanges To expedite obtaining the desired item, we recommend returning the original item. Once the return is approved, you may make a separate purchase for the new item.
European Union Cooling-Off Period
For orders shipped to the European Union, you have the right to cancel or return your order within 14 days, without the need for justification. Items must remain in their original condition, unworn or unused, with tags attached, and in the original packaging. A receipt or proof of purchase is also required.
Refunds
Upon receipt and inspection of your return, we will notify you regarding the approval status of your refund. If approved, the refund will be processed back to your original payment method within 10 business days after the returned products have been received. Please note that processing times may vary with your bank or credit card company. If you have not received your refund after 15 business days, please contact us at justmyway787@gmail.com to enquiry about the timeline.
Thank you for your understanding and cooperation! We appreciate your support and look forward to ensuring your satisfaction.
